If you have never signed up for a web hosting account or you have switched companies and the new one deploys a Control Panel tool that you haven’t seen before, you may become baffled about how to execute a given task in your account or on your desktop computer. This is the reason why, some companies have compiled a knowledge base, which includes the most frequent questions and issues related to their platform, rather than including only some generic info. Such a knowledge base will allow you to find the required information swiftly and effortlessly, so you won’t have to devote a lot of time and energy to issues that might require something as elementary as hitting a button or checking off a checkbox. In this way, not only can you get things done, but you can also become aware of many new and interesting things, both about the way you can administer your account and about the way the web hosting service works in general.

Extensive Online Documentation in Cloud Hosting

All Linux cloud packages that we offer include an extensive knowledge base where you can find all you should know with regard to your hosting account. Regardless of whether you are aiming to create a brand new MySQL database, to forward a domain name by means of an .htaccess config file or to set up an e-mail account on your desktop computer or phone, you can simply check our step-by-step help articles and all the information that you need will be there. When you go to a particular section of the Hepsia Control Panel, you can see articles that are associated with the functions that can be accessed through it. In case you wish to see the whole article list and get familiar with all the features that Hepsia offers, or only to read generic information about the hosting service, you can examine the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve tried our very best to cover any difficulty that you could experience, but in case you do not find the info that you are seeking, you can always touch base with us, as our customer support team is on duty day and night.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated servers feature an elaborate online article archive where you can find any information that you may need about our web hosting services or about the Hepsia Control Panel that we use. We’ve prepared it based on the feedback that we have acquired from our clients through the years and, hence, our articles address particular issues that you may stumble upon and suggest the very best way to resolve them, for instance getting an HTTP 500 error message or not being able to send e-mail messages from your PC even though you have the correct SMTP settings. The articles are available in each section of the Control Panel and you can access them whenever you wish. They can help you enlarge your knowledge not only about our platform, but also about the web hosting service as a whole, as they feature detailed instructions and general information such as what cron jobs or file access permissions are.